Medical Disclaimer & Terms of Use

Acceptable Use & Prohibited Activities

This website is provided for bona fide informational and educational purposes — specifically, to help individuals seeking medical information about hair loss and hair transplant options.

The following activities are strictly prohibited:

• Competitive Monitoring: Accessing this website for the purpose of identifying errors, omissions, or perceived violations for use in competitive complaints, regulatory referrals, or legal action.
• Fault-Finding or Harassment: Systematic or repeated searching of this website with the intent to discover, document, or weaponize content against the clinic or its physicians.
• Automated Scraping: Using bots, crawlers, or other automated tools to extract content without express written permission.
• Misuse of Content: Reproducing, distorting, or selectively quoting website content out of context to create a misleading impression.
• Disruption: Any activity that interferes with the normal operation of this website or its hosting infrastructure.

By accessing this website, you warrant that you are doing so for legitimate informational purposes — not for competitive surveillance, fault-finding, or harassment of the clinic or its physicians.

No Standing for Competitors: Individuals or entities accessing this website for competitive monitoring, evidence-gathering, or regulatory complaint preparation are not intended users and have no standing to bring claims based on website content. Any such access violates these terms.

If you believe you have identified a genuine error or regulatory concern, you are required to contact us directly to allow us an opportunity to review and address the issue before taking any external action. We will respond promptly and in good faith.

Any use of this website in violation of these terms may result in restricted access, legal action, or reporting to relevant authorities.

No Reliance on Archived or Recorded Versions

This website is dynamic and continuously updated. Any archived, cached, or recorded version — including but not limited to:

• Static screenshots
• Video screen recordings
• Wayback Machine or similar internet archive captures
• Third-party cached copies
• Screen capture software outputs
• Mobile or desktop recording tools

— captures only a specific moment in time and does not represent the current or complete state of the website.

We do not accept liability for decisions, complaints, or legal actions based on such archived or recorded content. The live website, as accessed directly by the user with its visible "Last Updated" dates, is the sole authoritative source.

By using this website, you acknowledge and agree to this clause.

Limits of Online Information

• Educational Only: General information — not a substitute for professional medical care.
• Biological Variability: Outcomes depend on age, health, donor density, healing response, and other individual factors.
• Diagnostic Limitation: Hair loss diagnosis requires in-person clinical examination and dermoscopy — cannot be done online.
• Risk Management: Requires complete medical history and current medication review to assess surgical risk.
• No Service Guarantee: Using this website or submitting an inquiry does not guarantee hair transplant services. All cases must be screened and evaluated by a doctor.

Website Access & User Agreement

• Acceptance: Continued browsing constitutes acceptance of all disclaimers and policies.
• Cookie Consent: Usage implies consent to cookies for site functionality.
• Accuracy of Submission: Information submitted via contact forms must be accurate.
• Security: Users must not disrupt site functionality or compromise security.

Liability & Ethical Standards

Liability Limitations

• No Guarantees: Clinic not liable for indirect damages or outcomes resulting from reliance on website content.
• Content Accuracy: Medical knowledge evolves. Content subject to change without notice.
• Intellectual Property: All content © Hong Kong Hair Transplant Centre Limited.

Ethical Compliance

• No Superiority Claims: No claims of superiority over other clinics or practitioners are made.
• Candidacy Determination: Final surgical candidacy must be determined through in-person assessment only.
• Governing Law & Dispute Resolution: These terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising from access to this website shall be resolved exclusively by the courts of Hong Kong.

Service Screening

• Mandatory Pre-Screening: All cases must undergo initial screening before a doctor consultation can be arranged. Not everyone is suitable for hair transplant surgery.
• Candidacy Assessment: Final surgical decision depends on the doctor's medical judgment after an in-person consultation.

Scope of Services

• Focused on Hair Transplant: Our center is devoted exclusively to hair transplant and hair transplant repair services. We do not provide general diagnosis of hair loss disorders or non-surgical medical care for hair loss.
• Seek Specialist Care: If you require comprehensive diagnosis or medical treatment for hair loss conditions, please consult a dermatologist or family physician.

AI-Assisted Content & Continuous Improvement

Medical content on this website is authored by our clinic's physicians and then reviewed, refined, and updated with the assistance of artificial intelligence (AI) tools on a monthly basis. This AI-assisted process helps us maintain fresh, educational content at scale.

Please note:

• AI-generated text may occasionally contain typographical errors, awkward phrasing, or minor inaccuracies despite our review efforts.
• Medical knowledge evolves rapidly. Our content may not always reflect the very latest research or guidelines at the exact moment you view it.
• We strive to identify and correct errors as quickly as possible. However, updates and corrections take time to implement across all pages.
• If you notice an error or inappropriate content, please contact us so we can address it promptly.

No content on this website — whether written by physicians or AI — should be used as a substitute for professional medical advice, diagnosis, or treatment.

Our clinic maintains full medical responsibility for all content. AI tools are used solely as efficiency aids — not as replacements for physician judgment.

Website Management & Contact Information

This site is managed by Reform for Dr. Bertram Hair Transplant.

Reform Hong Kong Headquarters
Unit 2901, 29/F, Tower 5, The Gateway, 15 Canton Road, Tsim Sha Tsui
Sales Hotline: +852 2890 3890
Email: [email protected]

Reform provides technical management and maintenance for this website. All medical content and professional responsibility remain with Dr. Bertram Hair Transplant.

Frequently Asked Questions